i-logue Ltd - White Paper - Benefits Realisation

White Paper - Benefits Realisation

Article Index
White Paper - Benefits Realisation
Business Goal
How to Make it Work
Delivering Towards Targets
Benefits of the Approach

Page 1 of 5

So what has improved as a result of our IT investment?" is a question that is always asked sooner or later. The steady stream of studies into project failures indicate that the realisation comes later rather than sooner and the answer to the question is frequently "Not much".

Expenditure on IT projects in the UK public sector in 2003/4 was estimated to be in excess of £12.4 billion. A report from the Royal Academy of Engineering and the British Computer Society (BCS) in 2004 concluded that that only around 16% of IT projects can be considered truly successful. For 2003/04 that would have been potentially £10.4 billion of public money invested in IT failure.

But how do you define a successful project?

Is it the delivery of requirements to time and budget?
Does it involve achieving business value for an acceptable level of investment (net benefit)?

The former approach might be project success from a technical perspective but the later is what the business wants.

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