Measuring what counts, rather than counting what is easy to measure is very important. It is not easy at first sight to design metrics that are of value to the business and if you start measuring the wrong stuff, it ends up being costly for no gain.
So if you are in the early stages of implementing metrics, we can get you off to a quick start with the experience we have in this area.
Measuring what counts, rather than counting what is easy to measure is very important. It is not easy at first sight to design metrics that are of value to the business and if you start measuring the wrong stuff, it ends up being costly for no gain. 
